Knowledge Management
Reduce service desk requests by providing “Google-like” one-click access to federated knowledge searches of existing modules, PDFs, Microsoft® Office, and URLs. Cherwell’s powerful knowledge management...
View ArticleCherwell the First ITSM Platform to Offer Business Intelligence and...
Colorado Springs, Colo. – 16 July 2013 – Cherwell Software™, recently named “Best Vendor” at the SDI IT Service and Support awards, today announced the general availability release of Cherwell Service...
View ArticleCherwell Software Named Industry Innovator by Info-Tech Research Group
Cherwell Software™ is pleased to announce that its flagship product, Cherwell Service Management® has been positioned as the best IT service management product on Info-Tech Research Group’s Vendor...
View ArticleDesigning for simplicity
John Maeda: Designing for simplicity. If you’re looking for a TED Talks that engenders every pillar of the word “TED” — technology, entertainment and design — this would be the one. John Maeda is the...
View ArticleSDI Award Cherwell Best Vendor 2013
SDI Award affirms Cherwell’s customer service excellence, but it’s our customers who tell the story best. Watch the short video below and see for yourself. “The winner really did stand out. They have...
View ArticleQuicken Loans Win Customer Satisfaction with Cherwell
Find out how Cherwell Service Management is helping Quicken to close mortgages within 30 days.
View ArticleThe right way to implement a new IT Service Management tool
Download your copy of the eBook ” 7 Steps for Success”. This e-book will give you valuable insight into best practices around implementing your Service Desk tool.
View ArticleIntroducing Cherwell ITSM at GovTech 2013
Come and join us at GovTech this year as we showcase the power of Cherwell to Local and Provincial Government. Cherwell, an ITSM solution built on a platform you will never outgrow!
View ArticleMalcolm Fry Joins Cherwell Software as New Cherwell Ambassador
Colorado Springs, Colo. – 31 August 2013 – Cherwell Software today announced a new exclusive consultancy agreement with author and IT service management expert, Malcolm Fry. Malcolm will provide...
View Article4 Strategies For Motivating Your Customers To Use the Self-Service Portal
Everybody seems to be talking about getting their customers using the portal rather than calling the service desk. Getting them to actually use the portal without making them feel like you are pushing...
View ArticleAnnouncing Cherwell Mobile for Android
Cherwell Software announces the availability of Cherwell Mobile™ for Android™, the newest Cherwell Mobile application for its leading IT service management (ITSM) product suite, Cherwell Service...
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